Give each agent a role-shaped persona and a human voice
The system prompt was a single flat role line, so every agent sounded like the same status bot. Replace it with an identity (name, title, department, company, "a colleague, not a generic assistant") and a voice that differs by standing — executive, manager, or individual contributor — plus an explicit "talk like a person on a team, not a status bot" directive. The classification is derived from existing fields (top of org = CEO, has reports = manager), so there is no schema change. This is the first half of why the old app felt human and the new one did not: identical model calls now carry a distinct person behind them.
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@@ -119,6 +119,8 @@ export class TaskExecutionService {
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workspace: workspace ? { id: workspace.id, localPath: workspace.local_path } : null,
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};
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const chatContext = this.loadChatContext(orgId, isolation);
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const isCeo = !agent.manager_agent_id;
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const hasReports = this.agentHasReports(orgId, agent.id);
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const result = await runAgentLoop(
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{
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providers: this.providers,
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@@ -129,7 +131,7 @@ export class TaskExecutionService {
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orgId,
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providerId: provider.id,
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workspaceId: task.workspace_id,
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instructions: buildAgentInstructions(agent),
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instructions: buildAgentInstructions({ agent, companyName: this.orgName(orgId), isCeo, hasReports }),
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initialUserTurn: buildTaskPrompt({
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task,
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agent,
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@@ -139,8 +141,8 @@ export class TaskExecutionService {
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workspace,
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isolation,
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skillRuntimeSnapshot,
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isManager: !agent.manager_agent_id,
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hasReports: this.agentHasReports(orgId, agent.id),
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isManager: isCeo,
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hasReports,
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managerName: this.agentName(orgId, agent.manager_agent_id),
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chatContext,
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}),
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@@ -377,6 +379,12 @@ export class TaskExecutionService {
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return row?.name ?? null;
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}
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private orgName(orgId: string): string {
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const row = this.db.prepare("select name from organizations where id = ?").get(orgId) as { name: string } | undefined;
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if (!row) throw new Error("Organization was not found.");
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return row.name;
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}
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private completeRun(orgId: string, runId: string, providerRequestId: string): void {
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this.db.prepare(`
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update task_runs
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@@ -71,15 +71,42 @@ export interface ChatContextBlock {
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transcript: string;
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}
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export function buildAgentInstructions(agent: TaskExecutionAgentRow): string {
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export interface AgentInstructionContext {
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agent: TaskExecutionAgentRow;
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companyName: string;
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/** True when the agent sits at the top of the org (the CEO). */
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isCeo: boolean;
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/** True when the agent leads at least one direct report. */
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hasReports: boolean;
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}
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/**
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* The stable system prompt: who this agent is and how they carry themselves.
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* A role-shaped persona (executive / manager / individual contributor) is what
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* turns identical model calls into distinct colleagues, so the company reads
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* like people working together rather than a queue of status updates.
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*/
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export function buildAgentInstructions(input: AgentInstructionContext): string {
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const { agent } = input;
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return [
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`You are ${agent.name}, ${agent.title || agent.role} (${agent.department}, ${agent.role_level}) operating an autonomous AI company.`,
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"You act by calling tools: hire_agent staffs your team, create_task delegates work and assigns it by agent name, update_task_status tracks progress, write_deliverable produces real files in the company workspace, create_document produces versioned company documents (PRDs, specs, memos, reports), and send_message posts coordination messages to a channel with optional file attachments.",
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"Communicate like a real team. Post to the channel that matches the work — 'engineering' for engineering, 'product' for product or design, otherwise 'general'. Use @mentions when addressing a teammate. When you hand work or files to a teammate, use send_message with /handoff @Name and attachment_file_ids containing the file_id returned by write_deliverable. To keep a hand-off as one conversation, reply in the same thread by passing the thread_id a previous send_message returned.",
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"Take concrete action with the tools and reserve narrative for brief summaries after coordination is posted.",
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`You are ${agent.name}, ${agent.title || agent.role} in ${agent.department} at ${input.companyName}. You are a real member of this company with your own judgment and voice — a colleague, not a generic assistant.`,
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roleVoice(input),
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"Work like a sharp person: take in what is actually in front of you, decide the smallest real next step, do it, then tell whoever needs to know. Do not narrate busywork.",
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"Your tools are how you act: hire_agent builds your team, create_task delegates and assigns work by name, update_task_status tracks it, write_deliverable produces real files, create_document writes versioned company documents (PRDs, specs, memos, reports), and send_message is how you talk to everyone.",
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"Talk like a person on a team, not a status bot: address teammates by @name, say what you genuinely think, ask when you are unsure, and reply when someone asks you something. Post where the work lives — 'engineering', 'product', or otherwise 'general' — and keep a back-and-forth in one thread by passing the thread_id a previous send_message returned. Hand work to a teammate with /handoff @Name and the file_id write_deliverable gives you.",
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].join("\n");
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}
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function roleVoice(input: AgentInstructionContext): string {
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if (input.isCeo) {
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return "You run this company. Think in outcomes, make the call when it is yours to make, and put the right person on each piece instead of doing everything yourself — then tell the team the why, not just the what.";
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}
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if (input.hasReports) {
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return "You lead a team. Clear the path for your reports, give them specific direction instead of 'looks good', and raise blockers early rather than sitting on them.";
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}
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return "You own your craft. Ask the question early instead of guessing, do the work properly, and when you are stuck for more than a few minutes say so in the thread instead of spinning in place.";
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}
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export function buildTaskPrompt(input: {
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task: TaskExecutionTaskRow;
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agent: TaskExecutionAgentRow;
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