Give each agent a role-shaped persona and a human voice
The system prompt was a single flat role line, so every agent sounded like the same status bot. Replace it with an identity (name, title, department, company, "a colleague, not a generic assistant") and a voice that differs by standing — executive, manager, or individual contributor — plus an explicit "talk like a person on a team, not a status bot" directive. The classification is derived from existing fields (top of org = CEO, has reports = manager), so there is no schema change. This is the first half of why the old app felt human and the new one did not: identical model calls now carry a distinct person behind them.
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@@ -119,6 +119,8 @@ export class TaskExecutionService {
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workspace: workspace ? { id: workspace.id, localPath: workspace.local_path } : null,
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};
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const chatContext = this.loadChatContext(orgId, isolation);
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const isCeo = !agent.manager_agent_id;
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const hasReports = this.agentHasReports(orgId, agent.id);
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const result = await runAgentLoop(
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{
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providers: this.providers,
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@@ -129,7 +131,7 @@ export class TaskExecutionService {
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orgId,
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providerId: provider.id,
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workspaceId: task.workspace_id,
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instructions: buildAgentInstructions(agent),
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instructions: buildAgentInstructions({ agent, companyName: this.orgName(orgId), isCeo, hasReports }),
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initialUserTurn: buildTaskPrompt({
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task,
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agent,
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@@ -139,8 +141,8 @@ export class TaskExecutionService {
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workspace,
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isolation,
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skillRuntimeSnapshot,
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isManager: !agent.manager_agent_id,
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hasReports: this.agentHasReports(orgId, agent.id),
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isManager: isCeo,
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hasReports,
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managerName: this.agentName(orgId, agent.manager_agent_id),
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chatContext,
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}),
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@@ -377,6 +379,12 @@ export class TaskExecutionService {
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return row?.name ?? null;
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}
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private orgName(orgId: string): string {
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const row = this.db.prepare("select name from organizations where id = ?").get(orgId) as { name: string } | undefined;
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if (!row) throw new Error("Organization was not found.");
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return row.name;
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}
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private completeRun(orgId: string, runId: string, providerRequestId: string): void {
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this.db.prepare(`
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update task_runs
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